Contact Centre Communication Platform
Akbank Design Studio
Afeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac Contact Centre Communication Platform sɣur Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish.
Afeṣṣel i yewwin A' Design Award n wureɣ
Afeṣṣel Contact Centre Communication Platform sɣur Akbank Design Studio d abrid ɣer rbbeḥ yettwaqadren aṭas deg Arraz A' n Ufeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac. Afeṣṣel Contact Centre Communication Platform yewwi arraz A' Design Award n wureɣ deg useggas 2021, u yettwasken-d ɣef usmel The Competition Winners gar yifeṣṣilen-nniḍen ufrinen. Walit talqayt n usenfar, afet-d leqdicat-nniḍen sɣur Akbank Design Studio, u walit ayɣer afeṣṣel Contact Centre Communication Platform yemgarad ɣef yifeṣṣilen i t-ittnaharen.
Ɣef ufeṣṣel Contact Centre
Afeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac Contact Centre Communication Platform sɣur Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish. Afeṣṣel Contact Centre yewwi arraz A' Design Award n wureɣ, yiwen seg yiswiren unnigen akk n uselmed n wazal deg A' Design Award & Competition. Ifeṣṣilen i yewwin arraz A' Design Award n wureɣ sdukkulen ifeṣṣilen ineṣliyen iǧehden d temẓelli deg uɣawas amahilan. Tefren-iten-d tesqamut tameqqrant n yimsekyaden d leqdicat tufrinin deg taggayin-nsen, seld askazal asdawan aɣezfan, ameɛḍul, ibedden ɣef wazal n leqdic, ilelli, ideg leqdicat yettwasumren ttwafranen s tefrant s ttawil n usenqed udriɣ sɣur imtawa, war ma yella usenqad yeẓra isem n umeskar, s yisefran n uskazal yellan yakan, i izemren ad yeẓr yal yiwen.
Ifeṣṣilen-nniḍen sɣur Akbank Design Studio
Afeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac Akbank Qms Queue Managment System sɣur Akbank Design Studio
Ugar deg taggayt Afeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac
Afeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac U A I XR Workshop sɣur OJI OSAMU
Afeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac Datalense Data Visualization sɣur Alibaba Cloud
Afeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac Hive AI Knowledge Mapping Platform sɣur Yongwen Dai
Afeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac TTMM is Everything Clock Face Apps sɣur Albert Salamon
Afeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac The English Numbers Smartwatch Watch Face sɣur Pan Yong
Afeṣṣel n Ugrudem, Amyigaw d Tarmit n Useqdac Smart Water Resources Dispatch System Design sɣur 4Paradigm UED
Tiferni n ufeṣṣel n wass
Amfeṣṣel n wass Yal ass, A' Design Award yesskan-d amfeṣṣel yesɛan tawtilt tameqqrant, i d-yesnulfuyen ifeṣṣilen, ifarisen, isenfaren d tsegda tineṣliyin d timaynutin, d Amfeṣṣel n wass. Ass-a, nefṛeḥ ad awen-d-nessisen yiwen seg yimfeṣṣilen yufraren n umaḍal, i ibeddlen s yifeṣṣilen-nsen amek nettidir amaḍal.
Adiwenni n ufeṣṣel n wass Ɣret idiwenniyen d yimeslayen ineggura ɣef ufeṣṣel, asnulfu, tatiknulujit d umaynut, gar yineɣmasen n ufeṣṣel d yimfeṣṣilen, isegdayen d yimsefraken n tecraḍ yettwassnen deg umaḍal. Issinet amek imfeṣṣilen d tecraḍ i yewwin A' Design Award ssiwiḍen ɣer tiferni tufrint n ufeṣṣel.
Tarbaɛt n ufeṣṣel n wass Yal ass, A' Design Award yesskan-d tarbaɛt n ufeṣṣel tufrint, i yewwin arrazen, yettsnulfuyen, d Tarbaɛt n ufeṣṣel n wass. Sniremt isenfaren ineṣliyen iččuren d asnulfu deg tsegda, ufeṣṣel yelhan, lbaḍna, ufeṣṣel udlif d tesnarrayt n ufeṣṣel, sɣur tirbaɛin n ufeṣṣel yufraren deg umaḍal meṛṛa.
Asalas n ufeṣṣel n wass Asalas n ufeṣṣel n wass, i yefren A' Design Award & Competition, yesskan-d imfeṣṣilen yuɣalen d isulas, i yerran amaḍal-nneɣ d amkan yelhan s yifarisen d yisenfaren-nsen yufraren, i inefɛen timetti u yessnernayen-tt. Sniremt ikaramen n leqdicat n yimfeṣṣilen n uswir agreɣlan, n yisegdayen yettwassnen d yimsnulfuyen.
Amfeṣṣel yettwafernen n wass Yal ass, A' Design Award & Competition yesskan-d amfeṣṣel ufrin s tidet, asegday yettwassnen, amezwaru deg usnulfu neɣ amsnulfu, i yettwafernen leqdic-is ilmend n wazal-is d amedya ufrin n ufeṣṣel yelhan, d Amfeṣṣel yettwafernen n wass. Sniremt ikaramen n leqdicat n ufeṣṣel i yewwin arrazen.
Tikti n ufeṣṣel n wass Yal ass, A' Design Award & Competition yesskan-d tikti n ufeṣṣel tamaynut s waṭas neɣ tamiḍrant n usnulfu, i d-yessbanayen axemmem aneṣli d tifratin i izemren ad ttwasqedcent, d Tikti n ufeṣṣel n wass. Sniremt timiḍranin tifrinin i yewwin arrazen, tarrayin n usnulfu d tmuɣliwin yettawin-d asiweḥ, seg umaḍal meṛṛa.
Ticreḍt n ufeṣṣel n wass Yal ass, A' Design Award & Competition yesskan-d ticreḍt tufrint i yerran afeṣṣel d ul n leqdic-is, d Ticreḍt n ufeṣṣel n wass, s usnirem n tmagit, n tmuɣli n usnulfu, n yifarisen d yisenfaren n tkebbanin d tuddsiwin yettsnulfuyen. Afet-d ticraḍ i yewwin arrazen d yifeṣṣilen-nsent imeqqranen.
Tameɣrut n ufeṣṣel n wass Yal ass, A' Design Award & Competition yesnirem tameɣrut taneṣlit n ufeṣṣel, d Tameɣrut n ufeṣṣel n wass, s uskan n yiɣunab i d-yettbanen, n ccbaḥa yettbeddilen d tnila timaynutin n usnulfu deg tsegda, lbaḍna, taẓuri, udlif, ifarisen d taɣulin-nniḍen. Afet-d ass-a timeɣriwin tineggura n ufeṣṣel.
D afeṣṣel-nnwen ara d-yawin arraz i d-iteddun?
Ifeṣṣilen i yewwin A' Design Award ttwaskanen-d ɣef usmel The Competition Winners i wid iḥemmlen afeṣṣel deg umaḍal meṛṛa.
Rnut ɣer temzizelt