Contact Centre Communication Platform
Akbank Design Studio
Designatio Interfaciei Contact Centre Communication Platform — Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish.
Praemio ornatum: A' Design Award Aureum
Opus “Contact Centre Communication Platform”, cuius auctor est Akbank Design Studio, numeratur inter victores maximi aestimatos certaminis “A' Praemium Designationis Interfaciei, Interactionis et Experientiae Usoris”. Opus “Contact Centre Communication Platform” praemium “A' Design Award Aureum” anno 2021 adeptum est atque in commentariis “The Competition Winners” inter alia opera eximia exhibetur. Penitus cognoscite opus, reperite alia opera eiusdem auctoris (Akbank Design Studio) et videte cur opus “Contact Centre Communication Platform” ab operibus aemulis distinguatur.
De opere “Contact Centre”
Designatio Interfaciei Contact Centre Communication Platform — Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish. Opus “Contact Centre” praemium “A' Design Award Aureum” adeptum est, unum ex summis honoris gradibus in certamine A' Design Award & Competition. Opera praemio “A' Design Award Aureum” ornata coniungunt praeclara et originalia lineamenta cum praestanti ratione professionali; a magno iudicum collegio seliguntur ut opera eximia in propriis generibus, post aequam, iustam, meritis fundatam et ab externis imperiis liberam aestimationem academicam, in qua opera proposita suffragia accipiunt iuxta recognitionem anonymam a paribus factam ex normis aestimandi antea statutis et publice accessibilibus.
Alia opera; auctor: Akbank Design Studio
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Praestantia artis designandi diei
Artifex diei Quotidie A' Design Award artificem magni ingenii, qui opera, res, incepta et architecturam originalia et nova creat, ut Artificem diei proponit. Hodie libenter vobis unum ex praestantissimis mundi artificibus exhibemus, cuius opera rationem qua mundum experimur conformant.
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Grex artificum diei Quotidie A' Design Award insignem artificum gregem praemiatum, novatorem et ingeniosum ut Gregem artificum diei proponit. Explorate opera maxime originalia et ingeniosa in architectura, bona arte designandi, vestium arte, arte graphica et consiliis designandi, a praestantissimis gregibus totius orbis creata.
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Artifex illustris diei Quotidie A' Design Award & Competition artificem vere eximium, architectum celebrem, ducem ingenii creativi vel novatorem ut Artificem illustrem diei in lucem profert, cuius opera ex meritis electa sunt tamquam egregium bonae artis designandi exemplum. Explorate collectiones operum praemiatorum.
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Eritne opus vestrum proximus victor?
Opera praemio A' Design Award ornata in commentariis “The Competition Winners” artis designandi amatoribus ex toto orbe exhibentur.
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