Contact Centre Communication Platform

Akbank Design Studio

Contact Centre Communication Platform yopangidwa ndi Akbank Design Studio, A' Design Award ya Golide

Mapangidwe a Mawonekedwe, Kulumikizana ndi Zokumana ndi Ogwiritsa Ntchito Contact Centre Communication Platform ndi Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish.

Yopambana mphoto ya A' Design Award ya Golide

Ntchito yotchedwa Contact Centre Communication Platform, yopangidwa ndi Akbank Design Studio, ndi yopambana yolemekezeka kwambiri pa mphoto ya Mphotho ya A' ya Mapangidwe a Mawonekedwe, Kulumikizana ndi Zokumana ndi Ogwiritsa Ntchito. Ntchito yotchedwa Contact Centre Communication Platform inalandira A' Design Award ya Golide mu 2021 ndipo ikuonetsedwa pa The Competition Winners pakati pa mapangidwe ena apadera. Dziwani tsatanetsatane wa pulojekitiyi, pezani ntchito zina zopangidwa ndi Akbank Design Studio ndipo muone chifukwa chake kapangidwe ka ntchito yotchedwa Contact Centre Communication Platform kamadzisiyanitsa ndi opikisana nawo.

Za ntchito yotchedwa Contact Centre

Mapangidwe a Mawonekedwe, Kulumikizana ndi Zokumana ndi Ogwiritsa Ntchito Contact Centre Communication Platform ndi Akbank Design Studio Call Center is a communication platform designed for a bank contact center. The platform supports agents during customer calls and chat requests. Customer needs are analyzed before, during and after each call, so many problems are solved at the source without a new call. Self service channels such as mobile applications, ATMs and voice response systems are included. Agents are guided by dashboards and analytics that direct each customer to the right station. A pause screen shows motivation messages between calls. The platform is responsive and available in English and Turkish. Ntchito yotchedwa Contact Centre inalandira mphoto iyi: A' Design Award ya Golide, yomwe ndi imodzi mwa mphoto zapamwamba kwambiri pa A' Design Award & Competition. Mapangidwe opambana mphoto ya A' Design Award ya Golide amaphatikiza mapangidwe oyambirira okhazikika ndi luso lapadera pa kukonzekera mwaukatswiri, ndipo amasankhidwa ndi gulu lalikulu la oweruza ngati ntchito zapadera m'magulu awo, pambuyo pa kuunika kwa akatswiri komwe kumachitika mwachilungamo, mosakondera aliyense, potengera luso la ntchito komanso popanda kusonkhezeredwa ndi ena, pamene ntchito zotumizidwa zimavoteredwa kudzera mu kuunika kwa akatswiri anzawo popanda kudziwa eni ntchito, motsatira miyezo yokhazikitsidwa kale ndi yopezeka kwa anthu onse.

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Mapangidwe ena opangidwa ndi Akbank Design Studio

Zina m'gulu la Mapangidwe a Mawonekedwe, Kulumikizana ndi Zokumana ndi Ogwiritsa Ntchito

Kupambana pa Kapangidwe kwa Tsikuli

Wopanga wa Tsikuli

Wopanga wa Tsikuli Tsiku lililonse A' Design Award imaonetsa wopanga waluso kwambiri amene amapanga mapangidwe, zinthu, mapulojekiti ndi zomangamanga zoyambirira ndi zatsopano ngati Wopanga wa Tsikuli. Lero, ndife okondwa kukusonyezani mmodzi mwa opanga apamwamba kwambiri padziko lonse amene mapangidwe awo amasintha mmene timaonera ndi kukhalira m'dziko.

Kucheza za Kapangidwe kwa Tsikuli

Kucheza za Kapangidwe kwa Tsikuli Werengani zokambirana zaposachedwa za kapangidwe, luso lopanga, ukadaulo ndi kuyambitsa zatsopano pakati pa atolankhani a kapangidwe ndi opanga, akatswiri a zomangamanga ndi oyang'anira maburandi otchuka padziko lonse. Dziwani mmene opanga ndi maburandi opambana A' Design Award amakwanitsira luso lapamwamba pa kapangidwe.

Gulu la Opanga la Tsikuli

Gulu la Opanga la Tsikuli Tsiku lililonse A' Design Award imaonetsa gulu lapadera la opanga lopambana mphoto, la luso ndi malingaliro atsopano, ngati Gulu la Opanga la Tsikuli. Onani mapulojekiti oyambirira ndi aluso kwambiri a zomangamanga, kapangidwe kabwino, mafashoni, zithunzi ndi njira zokonzekera kapangidwe ochokera kwa magulu otsogola a opanga padziko lonse.

Kapangidwe ka Tsikuli

Kapangidwe ka Tsikuli Tsiku lililonse A' Design Award & Competition imaonetsa pulojekiti yapadera yosonyeza luso lapamwamba la kapangidwe ngati Kapangidwe ka Tsikuli. Lero, ndife okondwa kwambiri kuonetsa kapangidwe kapamwamba kopambana mphoto kamene kabwino kake kamabweretsa kusintha kothandiza.

Katswiri Wotchuka wa Kapangidwe wa Tsikuli

Katswiri Wotchuka wa Kapangidwe wa Tsikuli Katswiri Wotchuka wa Kapangidwe wa Tsikuli, wosankhidwa ndi A' Design Award & Competition, amaunikira opanga odziwika kwambiri amene amapangitsa dziko lathu kukhala labwino ndi zinthu ndi mapulojekiti awo apamwamba othandiza anthu ndi kupititsa patsogolo moyo wawo. Onani magulu a ntchito za opanga apamwamba padziko lonse, akatswiri otchuka a zomangamanga ndi oyambitsa zatsopano.

Wopanga Wounikiridwa wa Tsikuli

Wopanga Wounikiridwa wa Tsikuli Tsiku lililonse A' Design Award & Competition imaunikira wopanga wapadera kwambiri, katswiri wotchuka wa zomangamanga, mtsogoleri wa zaluso kapena woyambitsa zatsopano ngati Wopanga Wounikiridwa wa Tsikuli. Ntchito zawo zimasankhidwa potengera luso lake ngati chitsanzo chapamwamba cha kapangidwe kabwino. Onani magulu a ntchito za kapangidwe zopambana mphoto.

Lingaliro la Kapangidwe la Tsikuli

Lingaliro la Kapangidwe la Tsikuli Tsiku lililonse A' Design Award & Competition imaonetsa lingaliro latsopano kwambiri la kapangidwe kapena maganizo aluso osonyeza kuganiza koyambirira ndi njira zothandiza zothetsera mavuto ngati Lingaliro la Kapangidwe la Tsikuli. Onani malingaliro odabwitsa opambana mphoto, njira zatsopano ndi masomphenya olimbikitsa ochokera padziko lonse.

Burandi ya Kapangidwe ya Tsikuli

Burandi ya Kapangidwe ya Tsikuli Tsiku lililonse A' Design Award & Competition imaonetsa burandi yolemekezeka yotsogozedwa ndi luso la kapangidwe ngati Burandi ya Kapangidwe ya Tsikuli. Imafufuza zomwe zimazindikiritsa burandiyo, masomphenya ake aluso, zinthu zake ndi mapulojekiti a makampani ndi mabungwe oyambitsa zatsopano. Dziwani maburandi opambana mphoto ndi mapangidwe awo apamwamba.

Njira Yatsopano ya Kapangidwe ya Tsikuli

Njira Yatsopano ya Kapangidwe ya Tsikuli Tsiku lililonse A' Design Award & Competition imafufuza njira yoyambirira ya kapangidwe ngati Njira Yatsopano ya Kapangidwe ya Tsikuli. Imaonetsa masitayelo obwera, kusintha kwa maonekedwe okongola ndi njira zatsopano zaluso mu zomangamanga, mafashoni, zaluso, zithunzi, zinthu ndi zina. Dziwani njira zaposachedwa za kapangidwe lero.

Zothandizidwa ndi otsatsa

Kodi kapangidwe kanu ndiko kadzapambane kotsatira?

Mapangidwe opambana A' Design Award amaonetsedwa pa The Competition Winners kwa okonda kapangidwe padziko lonse.

Lowani mu Mpikisano