Ender Turing SaaS

Ender Turing SaaS 由 Lidiia Suslova 创作，是 A' 界面、交互与用户体验设计奖 的备受赞誉的获奖作品。Ender Turing SaaS 于 2023 荣获 A' Design Award 铜奖，与其他非凡设计一同在 The Competition Winners 展示。深入了解项目细节，发现 Lidiia Suslova 的其他作品，了解 Ender Turing SaaS 为何能在众多参赛设计中脱颖而出。

界面、交互与用户体验设计 Ender Turing SaaS 由 Lidiia Suslova Ender Turing is a cloud-based software platform for call center quality management. A real-time dashboard allows supervisors and managers to monitor performance with live updates. The displayed metrics include call volume, average handle time, first call resolution, customer satisfaction scores and agent availability. Automated pre-scoring of calls and chats shortens quality reviews, and flexible filters allow a small sample to be selected instead of every conversation. Scorecards can be created and edited without engineering support. The interface is offered in more than ten languages. Ender Turing 荣获 A' Design Award 铜奖，这是 A' Design Award & Competition 的一项备受尊重的荣誉。A' Design Award 铜奖 获奖作品将新颖的想法与娴熟的创新融为一体，由大型评审团经过公平、合乎伦理、择优且公正无私的学术评审，选为各自类别中富有价值的参赛作品。评审依据预先制定并公开的评价标准，依循盲审同行评议流程，对提名项目进行投票。